Record · 024 Categories · 042 Authorities · MA / RI / NH

Your tax dollars should
fix this faster.

Report potholes, broken streetlights, and crumbling infrastructure in ten seconds. When your community speaks up together, authorities can't look away.

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24
Categories
42
Authorities
10s
To Report
$0
Forever
Protocol 01 / The Problem

$786 billion in deferred maintenance.

The American Society of Civil Engineers gives US infrastructure a C- grade. You see it every day. Here's what your city hopes you won't do about it.

01

You hit a pothole

Average vehicle repair cost: $306. AAA reports Americans spend $3 billion annually on pothole damage. Your city knows. They're counting on you not filing a claim.

02

You call 311

You wait on hold. You describe the location. You hang up. Nothing happens for weeks. You call again. They have no record of your first call. You give up. They're counting on that too.

03

Nothing changes

Individual complaints are easy to ignore. There's no public record, no accountability, no consequences. The same potholes reappear every spring. The cycle repeats.

Protocol 02 / The Procedure

Three reports.
Real consequences.

We turned individual frustration into collective power, automated the paperwork, and made inaction legally expensive.

Step · 01
📸

Report in 10 seconds

Snap a photo. GPS drops your pin. AI identifies issue and severity. Quick mode skips the paperwork. Voice mode works hands-free while driving.

Step · 02

Community verifies

When 3 people report the same issue, it's community-verified. Our witness network asks nearby users to confirm — often within minutes.

Step · 03
📨

Authority notified

At 10 reports, we auto-send a professional demand letter to the responsible department — with GPS evidence, photos, fiscal impact projections, and statutory citation.

Step · 04
⏱️

Clock starts running

A public timer tracks the response. Miss the deadline? We generate a formal legal notice citing state statute. The whole community sees who acts and who doesn't.

Protocol 03 / Accountability

Tools that make inaction expensive.

This isn't just a reporting app. It's an accountability platform.

⚖️

Legal demand letters

Auto-generated formal notices citing your state's specific defective highway statute. Tracks the statutory deadline. Creates documented legal exposure.

🛡️

Insurance claim packager

One tap generates a timestamped evidence bundle: GPS proof, photos, notification history, community verification. Everything your insurance company needs.

💰

Fiscal impact math

“Fix this pothole for $75 today, or face $12,000 in liability next year.” We show authorities the math. Inaction becomes the expensive option.

📊

Infrastructure grades

Every city gets a public A-F grade. Response times, fix rates, severity trends — all transparent. See how your city compares.

🗳️

Election district overlay

See which council districts have the most unresolved issues. Know who represents you. Know their record. Vote accordingly.

🏗️

Contractor accountability

Track which repair contractors do quality work and which ones cut corners. When the same pothole opens three months later, we know who to hold responsible.

🎥

Video testimonials

Fifteen-second stories from real people. “This pothole cost me $800.” Attached to escalation emails. Numbers are ignorable. Faces aren't.

🔮

Predictive analytics

We predict where damage will occur before it happens. Seasonal patterns, decay curves, historical data. Pre-deployment reports save cities millions.

Protocol 04 / Transparency

The Shame Index.

Public, shareable, impossible to ignore.

Massachusetts Infrastructure Report Card
CambridgeA−
SomervilleB+
BostonC+
WorcesterC−
SpringfieldD+

Based on fix rate, response time, severity, and recurrence.

Protocol 05 / Real People

This is why it matters.

Every report has a person behind it.

“I hit the same pothole on my commute for six months. It finally destroyed my tire and cost me $400 I didn't have. I reported it to 311 twice. Nothing. I reported it on Fault Line. Seven neighbors did too. It was filled within two weeks.”

Maria · Brockton, MA

“The streetlight on our corner had been out for a year. My daughter walks to school in the dark. I didn't know who to call. Fault Line did it all — found the right department, sent the report, tracked the response. The light was fixed in nine days.”

James · Providence, RI

“As a city council member, I actually appreciate this app. It shows me exactly where the problems are in my district with data I can take to budget meetings. My constituents don't have to call me anymore — I can see it all in real time.”

Council Member (anonymous) · Massachusetts
Protocol 06 / Features

Built for real life.

Every feature exists because someone needed it.

AI Photo Analysis AR Overlay Voice Commands Bump Detection Offline Mode Quick Report (10s) 5 Languages Accessibility Mode Audio-Guided Reporting 24 Report Categories Community Campaigns Before/After Photos Proximity Danger Alerts Deterioration Timelapse Budget Transparency Local Business Rewards Streaks & Badges Neighborhood Feed Leaderboards Open311 Integration SeeClickFix Integration Smart Push Notifications Commute Learning Offline Map Caching
See all features →
Protocol 07 / Editorial

The data behind the problem.

Research-grade writing on infrastructure economics, municipal accountability, and civic tech.

Economics · 14 min

The $3 billion pothole: an economic autopsy

The headline number is $3B. The real cost is 10× higher. Here's what the data says.

Legal · 12 min

Your city has a legal obligation to fix that road

Every state has a statute that creates liability when cities ignore reported hazards.

Policy · 13 min

Why 311 doesn't work — and what replaces it

No tracking, no accountability, no community. Here's what comes next.

Read all posts →

Stop complaining.
Start fixing.

Every report you submit is a vote for better infrastructure. Together, we make it impossible to ignore.

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